Privacy Policy
Last updated: 15 September 2026
In short
We never read, sell, or share your documents. Uploaded files are deleted when processing finishes, and results are deleted automatically within 90 minutes. The site shows ads through Google AdSense and measures traffic with Google Analytics, and both use cookies, as described below.
This policy explains what JustConvert ("we", "us"), available at justconvert.in, collects when you use the site, why, and the choices you have. JustConvert is run by an individual developer based in India.
1. Information We Collect
1.1 Account information
You can use most of the site without an account. If you sign in with Google or with an email code, we store:
- Email address - to identify your account
- Name - from your Google profile, or derived from your email address
- Profile picture link - only if you sign in with Google
- Plan, credits, and conversion count - to apply the free allowance and any Pro credits you buy
1.2 Payments
Pro credit packs are paid through Razorpay. Your card, UPI, or bank details are entered on Razorpay's checkout and are never sent to us. We receive the order ID, payment ID, amount, and payment status so we can add credits to your account. Razorpay's handling of your data is covered by Razorpay's Privacy Policy.
1.3 Contact form
If you use the contact form, the name, email address, subject, and message you enter are sent to our support inbox by email so we can reply.
1.4 Server logs
Like most websites, our servers record basic request information: IP address, the page or file requested, the time, and your browser's user agent. We use this to keep the service secure, to apply rate limits, and to fix errors.
2. How Your Files Are Handled
- File tools (for example Merge PDF, Compress PDF, PDF to Word, and the video and audio converters) upload your file to our server over HTTPS for processing.
- The uploaded copy is deleted as soon as processing finishes.
- The result is kept in a temporary folder so you can download it. A cleanup job runs every 30 minutes and deletes anything older than 60 minutes, so results are removed within 90 minutes.
- In-browser tools (the calculators, text and developer tools, passport photo maker, and signature maker) process everything on your device. Nothing you enter or select in them is uploaded.
- We never read, analyse, index, or share the content of your files, and we never use them for AI training, advertising, or analytics.
3. Cookies and Similar Technologies
3.1 Cookies set by JustConvert
- session - keeps you signed in (only if you sign in)
- csrf_token - protects form submissions against cross-site request forgery
- anon_usage - counts the free conversions used without an account; it expires 30 days after your last conversion
- theme - your light or dark mode choice, stored in your browser's local storage rather than as a cookie
3.2 Google Analytics
We use Google Analytics to understand how the site is used, such as which pages are visited, roughly where visitors are located, and what devices they use. Google Analytics sets its own cookies (such as _ga) and processes this information under Google's Privacy Policy. You can opt out with the Google Analytics Opt-out Browser Add-on.
3.3 Advertising (Google AdSense)
JustConvert shows ads served by Google AdSense, which keeps the tools free.
- Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the Internet.
- You may opt out of personalized advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors' use of cookies for personalized advertising at www.aboutads.info.
- Learn more about how Google uses information from sites or apps that use its services.
If you opt out, you will still see ads, but they will not be personalized based on your browsing.
3.4 Managing cookies
You can block or delete cookies in your browser settings. The site's tools still work without advertising or analytics cookies; blocking the session cookie will prevent you from staying signed in.
4. Services We Use
We do not sell your personal information. We share data only with the services needed to run the site:
- Google - Sign-In (if you choose it), Analytics, AdSense, and Google Fonts
- Razorpay - payment processing for Pro credit packs
- Email delivery - to send sign-in codes and deliver contact form messages
- Cloud hosting - the servers and database that run JustConvert
We may also disclose information if required by law.
5. Data Retention
- Uploaded files: deleted when processing finishes
- Results: deleted automatically within 90 minutes
- Sign-in codes: expire after 5 minutes
- Account data: kept until you ask us to delete your account
- Server logs: kept only as long as needed for security and troubleshooting
6. Your Rights and Choices
- Ask for a copy of your account data
- Ask us to delete your account and its data
- Opt out of personalized ads and analytics using the links in section 3
- Use the site without an account: file tools include 20 free conversions, and in-browser tools have no limit
7. Children's Privacy
JustConvert is not directed to children under 13, and we do not knowingly collect personal information from them.
8. Changes to This Policy
We may update this policy from time to time. The date at the top shows when it last changed, and registered users will be emailed about significant changes.
9. Contact Us
For questions about this policy or to exercise your data rights, use our contact page or email support@mahanx.in.